This Privacy Policy describes how SOFTTECH GROUP collects, uses, stores, and discloses the information you provide when using our services on the website https://soft-tech.shamcrm.com/, as well as your rights and options regarding your personal data.
1. General Provisions
SOFTTECH GROUP is committed to protecting your personal data in accordance with the law. By using our website or application, you agree to the terms of this Privacy Policy and consent to the processing of your data in accordance with these provisions. By registering, you confirm that you have read and agree to this Policy.
2. Data We Collect
We may collect the following categories of data:
— Personal data: your full name, phone number, and email address, which you provide when registering and using our service;
— Usage data: information about how you interact with SOFTTECH GROUP services (e.g., session data, IP address). — Cookies: We use cookies and similar technologies to analyze traffic and improve the quality of our service. You can configure your browser to refuse all cookies or indicate when cookies are being sent. We use cookies to improve your experience, analyze traffic, and personalize content.
3. How We Use Data
We use the collected data for the following purposes:
— Providing and improving the service: to access and improve SHAMCRM functionality;
— Communications: to contact you regarding updates, support, and marketing materials (with your consent).
— Legal compliance: to comply with legal requirements, prevent fraud, protect our rights, and fulfill our obligations to our customers.
4. Data Transfer
We may transfer your data to third parties where necessary to provide services, fulfill our obligations to you, or as otherwise required by law. In particular, data may be transferred:
— To our partners and service providers who assist us in maintaining SHAMCRM;
— To government agencies, if required by law. All data transfers are carried out in compliance with the necessary security measures.
5. Data Retention Period
We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6. Your Rights
With respect to your personal data, you have the right to:
— request access to your data and receive a copy of it;
— request correction or deletion of data if it is inaccurate or outdated;
— withdraw your consent to data processing (where processing is based on your consent);
— restrict data processing, if applicable. You can exercise your rights by contacting us by email at info@softtech-group.com.